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B32633A2682J10_TDK Corporation_Film Capacitors

来源:LM317 Electronics Components编辑:80/20 Inc.时间:2021-06-15 15:02:00

The software reviews 16important principles of telephone customer service and offers pointers. Once the principles are reviewed, agents/trainees practice customer service or conflict resolution. Thesoftware lets trainees learn through many simulated scenarios. In one typical scenario, trainees hear one irate caller who claims a charge for a bicycle she returned still appears on her credit card. The simulated angry caller sounds very authentic.

As a result, a 48-port shelf can function as a complete system by itself or can be connected to up to seven other MSU shelves with ribbon cables. This achieves a single integrated system of about 400 non-blocking ports.

TheMSU's Mean Time Between Maintenance is 24 months for a 48-port system. This translates to approximately .08 faults per 100 lines per month. On a system basis (more than 200 lines) it can handle more than 15,000 busy hour calls.

B32633A2682J10_TDK Corporation_Film Capacitors

Customer Story:

Redcom choseTelecom Cook Islands (TCI) in the South Pacific as their customer of the decade. TCI is located in the Cook Islands, 500 miles East of New Zealand. This remote island nation has unique and complex telephony needs.

Redcomwas able to rugged switching equipment thrives in the intense heat, humidity of the Islands. Stuart Davis, TCI's CEO, installed the first Redcom system in 1988. Over the years, the number of installations has grown to well over 20.

B32633A2682J10_TDK Corporation_Film Capacitors

And the equipment was literally put to the test in 1992, when a large fire tore through the city of Avarua, on the island of Raratonga. The fire destroyed several government buildings, including the main 3500-line telephone switching office. Within the two days it took tofly new equipment to the island, TCI technicians had created a fully functional emergency switching system from spare Redcom equipment already on hand.

Over the years, TCI has installed nearly every Redcom product, including MDX public exchanges, SBX private exchanges and TTG test equipment. TCI's remote location and tropical environment make it a good place for Redcom to test its enhanced products — good for TCI, too, as they can find out what works and what doesn't. Currently, they areimplementing a recent enhancement of Toll Gate, Redcom's debit-card option.

B32633A2682J10_TDK Corporation_Film Capacitors

The burgeoning market for portable electronics has opened up a huge demand for current-sensing resistors, and manufacturers are responding with lower resistance levels. Current-sensing resistors are also finding increased usage in motor and motion controls as well as in the huge automotive market.

The use of resistors to monitor battery charging in portable electronics, and to protect motion controls and additional features in vehicles, is fueling solid growth for these passive components. A recent Dataquest Inc. analysis of the Apple iMac computer underscores the importance of passives: 443 of the 532 electronic components in the iMac were passives, though not all were resistors.

If the integrated company creates synergy effects as projected, its share prices will go up,” the Hyundai source said. Then LG can share [in the benefits of the effect] by converting the bonds into stocks for sale.”

Sources said Hyundai had earlier argued that a synergy effect” would enable the merged company to save more than $6.2 billion over the next five years. With agreement on a merger, LG now wants to be paid $3.1 billion by Hyundai for the former's share of the merger synergy savings. Hyundai disputes this, sources said.

Chom Dan Inc. (Seoul, South Korea), contributed to this report.

Determined to underwrite the memory-IC industry's transition to Direct Rambus DRAM, Intel Corp. last week made a $100 million investment in Korean chip maker Samsung Electronics Co. Ltd.

The deal-as well as the $500 million Intel invested last October in Micron Technology Inc.- was orchestrated to ensure an ample supply of the high-speed memory to support Intel's upcoming Pentium III processor, which is architecturally linked to Direct RDRAM.

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